Job Opportunity: Travel Agency Ticketing Officer/ Supervisor in Riyadh

Job Opportunity: Travel Agency Ticketing Officer

Location: Riyadh, Saudi Arabia

We are looking for a highly skilled and experienced Ticketing Officer/Supervisor to join our dynamic team at Five Rivers Travels. If you are passionate about travel, excel in client service, and have a proven track record in airline ticketing, this is your chance to grow with a leading travel agency

Key Responsibilities:

Handle airline reservations, ticketing, and issuance using Sabre GDS system.

Provide expert advice on flight options, fares, routing, and travel itineraries.

Manage bookings, changes, cancellations, refunds, and re-issuances efficiently.

Build and maintain strong client relationships to drive repeat business and referrals.

Achieve and exceed monthly sales targets through upselling and cross-selling travel products.

Assist walk-in clients, handle inquiries via phone, WhatsApp, and in-person.

Ensure compliance with airline policies, IATA rules, and agency procedures.

Support team in peak seasons and promotional campaigns.

Requirements:

Minimum 3 years of hands-on experience as a Ticketing/Reservation Officer in a reputable travel agency.

Expert-level proficiency in Sabre GDS (must be able to demonstrate advanced commands, fare quoting, ticketing, and PNR management).

Proven sales history with a strong existing client base (personal clientage is a must).

Excellent customer service skills with a friendly, professional, and patient demeanor.

Strong communication skills in English and Tagalog/Filipino is highly advantageous).

Ability to work under pressure, multitask, and meet deadlines.

Valid Iqama and transferable sponsorship preferred.

What We Offer:

Attractive salary package: SAR 4,000 per month (Fixed salary).

Performance-based incentives and commissions on sales.

Friendly and supportive work environment.

Opportunities for growth and training.

If you meet the above criteria and are ready to bring your expertise, send your updated CV with a recent photo and mention “Ticketing Officer Application” in the subject line to:

Email:

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