Technical Support Specialist

Technical Support Specialist Role responsibilities:
– Providing impeccable Live Orders Technical Support and Representatives App Local Technical Support.
– Escalating issues to Level 2 Support after investigation.
– Testing and evaluating payment methods locally as well as cashier/merchant portal testing.
– Ordering items/availabilities with Live Orders.
– Providing Login information for Cashier/Merchants users.
متطلبات الوظيفة

• Fluent in English and Arabic both verbal and written
• University Degree or Diploma in Information Technology or in a related discipline
• Demonstrated work experience of at least three years in a similar role (basic IT skills and system troubleshooting expertise)
• Good communication Skills
• Saudi citizen