Laundry Receptionist & Customer Service Representative in Manama

Job Description:

We are looking for a friendly and customer-focused Laundry Receptionist & Customer Service Representative to join our team. The ideal candidate will handle customer inquiries, process laundry orders, and manage transactions using our Point of Sale (POS) system.

Key Responsibilities:

• Greet customers warmly and assist with laundry drop-offs and pick-ups.

• Accurately record customer orders, preferences, and special requests.

• Operate the Point of Sale (POS) system to process payments (cash, card, and digital payments).

• Maintain clear records of all transactions and customer accounts.

• Handle customer inquiries, complaints, and requests professionally.

• Keep the reception area clean and organized.

• Coordinate with the laundry team to ensure timely service.

• Promote additional services such as shoe cleaning, dry cleaning, and express services.

Requirements:

• Minimum 2 years of experience in customer service, preferably in a laundry or retail setting.

• Experience using a Point of Sale (POS) system is a must.

• Good communication skills in English (Arabic is a plus).

• Strong attention to detail and ability to multitask.

• Friendly, professional, and customer-oriented personality.

• Basic computer skills for order management and invoicing.

• Ability to work flexible hours, including weekends if needed.

Benefits:

• Competitive salary.

• Performance-based incentives.

• Staff discounts on laundry services.

• Opportunities for career growth.

If you are interested in joining our team, please send your resume and contact details to

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