Network Administrators, Hardware Technicians in Manama

No 1

Department : Systems Admin Team (ITIL compliance)

Positions : Systems Administrators (with DBA skills or to provide DBA as needed)

Vacancies : 3

Exp reqd : 2-5 years – One, 5-7 years – One, 7-10 years – One.

Duties & Responsibilities

• Platform, office 365 and AWS cloud.

• Systems Administrators with more than 2 years of experience in Microsoft platform, office 365 and AWS cloud.

• Responsible for servers’ administration, maintenance, troubleshooting, and security.

• Managing virtualization technologies and storage systems

• Design and implement new system environment.

• Implementing backup.

• Monitoring and optimizing database performance.

• Maintaining documentation of Servers & database configurations, procedures, and best practices.

• Keep track of software licenses to ensure compliance with vendor agreements.

• Generating and maintaining KPI reports for Server and Databases and maintain100% Application & system availability

• IT Procurement and Vendor

• Management to related devices and equipment.

Skills & Qualifications

• AWS engineer Certified

• Microsoft platform & Office 365 Administrator Certified

No 2

Department : Network Team (ITIL compliance)

Positions : Network Administrators (with DBA skills or to provide DBA as needed)

Vacancies : 3

Exp. reqd. : 2-5 years – One, 5-7 years – One, 7-10 years – One.

Duties & Responsibilities

• Network engineer with more than 2 years of experience in Cisco products, Firewalls products.

• Maintain and support Cisco platform, Palo Alto Firewall, packet shaper.

• Managing and maintaining the organization’s network infrastructure

• Support all network devices according to appendix C, D, and E.

• Implementing and overseeing network security measures.

• Planning for network scalability and performance optimization.

• VoIP and IP Telephony support

• New project analysis and IT bill of quantity preparation.

• Collaborating with vendors for telephony solutions.

• Maintaining documentation of Network configurations, procedures, and best practices.

• Generating and maintaining KPI Reports for Network infrastructure and maintain100% availability.

Skills & Qualifications

• Cisco Certified

• Another network professional certification.

• VoIP Cisco switches configuration and operation tasks skills

No 3

Department : Helpdesk Team (ITIL compliance)

Positions : IT Helpdesk Agent

Vacancies : 14

Exp. reqd. : 2-5 years – Five, 5-7 years – Five, 7-10 years – Four.

Duties & Responsibilities

• Helpdesk agent with Helpdesk and customer services experience of more than 4 years of experience in Health care sector.

• 24/7 Support

• Support more than 9000 Employee.

• Proficient in both written and spoken Arabic & English language.

• Effective communication skills

• Problem-solving and critical thinking.

• Dealing with difficult customers.

• IT knowledge of computer hardware and software

• Documentation and Knowledge Base.

• Creating and maintaining a knowledge base.

• Generating and maintaining KPI Reports for Helpdesk tickets.

Skills & Qualifications

• ITIL Foundation

• Health Care system experience

• Customer Service certificate

• Communication Skills

• Reporting skills

No 4

Department : Desktop Support Team (ITIL compliance)

Positions : Desktop Support Technician

Vacancies : 18

Exp. reqd. : 2-5 years – Six, 5-7 years – Six, 7-10 years – Six.

Duties & Responsibilities

• Experience in health care sector will be added value.

• 24/7 Support to all PCs with peripheral devices according to appendix A, B, and for more than 9000 users.

• Provide technical assistance to end-users regarding hardware, software, and network-related issues.

• Support more than 9000 Employee.

• Diagnose and troubleshoot problems with computers, printers, peripherals, and other IT equipment.

• Install and configure desktop computers, laptops, and related hardware.

• Set up and maintain software applications, operating systems, and drivers.

• Perform routine maintenance on desktops and laptops, including hardware upgrades and repairs.

• IT Procurement and Vendor Management to related devices and equipment.

Skills & Qualifications

• ITIL Foundation

• Customer Service certificate

• Communication Skills

• Microsoft OS knowledge and troubleshooting skills.

No 5

Department : Hardware Technician and inventory (ITIL compliance)

Positions : IT Hardware Technician

Vacancies : 4

Exp. reqd. : 2-5 years – Two, 5-7 years – One, 7-10 years – One.

Duties & Responsibilities

• Manage and control all IT assets that are listed on appendix A, B, C, D, E.

• Identify and catalog all IT assets within the organization, including hardware, software, and networking

equipment.

• Coordinate the procurement process for new IT assets.

• Coordinate with vendors for hardware repairs or replacements under warranty.

• Maintain a centralized inventory database or system to store asset information.

• Update the inventory database regularly to reflect changes, additions, and disposals.

• Monitor the entire lifecycle of IT assets, from acquisition to disposal.

Skills & Qualifications

• ITIL Foundation

• Inventory & Asset management. Reporting Skills

Interested candidates please share your resume with copies of certificates and credentials to

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