Retail Store Supervisor in Jeddah

Role Overview: The position is for a Retail Store Supervisor in a minimart at Jeddah, KSA, requiring experience in managing store operations, inventory, staff, and customer service.

1. Daily Operations: The supervisor will manage store opening/closing, ensure cleanliness, security, and smooth handling of cash and till operations.

2. Inventory Control: Responsibilities include receiving stock, entering purchase invoices daily, conducting physical stock audits, and managing inter-store transfers, through designated staff.

3. Display & Reordering: The candidate must manage shelf displays, check expiry dates, issue purchase demands for essential grocery items, and monitor promotional stock and campaigns.

4. Team Management: Includes duty allocations, maintaining attendance records, arranging backups for absent staff, conflict resolution and providing basic customer service training.

5. Technology Oversight: The role demands supervision of software operations, hardware maintenance (POS, CCTV, printers), and coordination with IT staff and service providers.

6. E-Commerce Integration: The supervisor will supervise website content, keep product and price listings updated, and process online grocery orders.

7. Reporting & Compliance: Includes legal and Baladia compliance, salary sheets preparation, and confidential record-keeping related to sales, purchases, and payroll.

8. Customer Service: The candidate must have the experience to handle customer complaints efficiently and proactively and to satisfy them with improved service quality, ensuring loyalty and strong bonding.

9. Growth Partner: Monitoring sale trends, forecasting customer needs, ensuring a persistent increase, preventing stock/cash pilferage, and ensuring reasonable pricing to maximize profitability.

Qualifications: Candidates must hold a Bachelor’s degree, have 3–5 years of relevant supervisory experience, be under 35 years of age, and apply via email to

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