Customer Service Officer in Riyadh

To handle inquiries, resolving complaints, and ensuring that customers have a positive experience with the company’s products or services including capturing high-quality images of subjects like people, products, or events, and editing and retouching them using specialized software to meet client requirements and enhance their visual appeal

• Handling customer complaints and troubleshooting issues

• Following up with clients or customers to check that they are satisfied

• Accessing databases to retrieve account information for customers

• Letting customers know about additional products or services

• Escalating queries and concerns when necessary

• Updating customer records following each contact

• Staying up to date on the latest products and services

• Market or advertise services to attract clients.

• Analyze and plan the composition of photographs.

• Use various photographic techniques and lighting equipment.

• Capture subjects in professional-quality photographs.

• Enhance the subject’s appearance with natural or artificial light

• Perform tasks as required by company management.

• Degree in Marketing / Multi Media.

• Empathy

• Communication

• Adaptability

• Efficiency

• Relationship building

• Problem-solving

• Product knowledge

• Digital literacy.