IT Hardware/Software Technician

IT Hardware/Software Technician – Provide local support for POS terminals and perform the provisioning of new POS Terminals.
– Provide local support for Micro Soft Dynamics GP Encore Business Solutions
– Responsibilities and Duties
List of activities:
– Resolve software issues on POS terminals
– Provision new POS Terminals
– Software installation on replaced terminals (update data accordingly in Front End if required)
– Non regression tests of new software release on pilot POS terminals
– New software installation by batch for defined range of POS terminals
– Run acceptances testing on POS Terminals to ensure compliancy with technical requirements
– Coordination with Administration and Operations team for the resolution of Operational ticket

متطلبات الوظيفة

• 2-5 years experience as technician in IT environment
• IT technician degree
• Experience in managing stock inventory
• Capable of multi-tasking Ability to think, learn, and solve problems quickly
• Extended computer skills