Receptionist in Sitra

Responsibilities:

Front Desk Management:

Greet and welcome visitors in a professional and courteous manner.

Determine the purpose of their visit and direct them to the appropriate person or department.

Maintain a clean, organized, and presentable reception area.

Ensure the reception area is stocked with necessary materials (e.g., brochures, visitor information).

Telephone Management:

Answer and direct incoming phone calls promptly and professionally.

Take accurate messages and ensure they are delivered to the correct recipient in a timely manner.

Screen calls and route them appropriately.

Administrative Support:

Provide basic clerical and administrative support, such as photocopying, scanning, and faxing.

Sort and distribute incoming mail and prepare outgoing mail.

Schedule and coordinate meetings and appointments.

Maintain and update appointment calendars.

Assist with basic data entry and record-keeping tasks.

Order and maintain office supplies, ensuring adequate stock levels.

Assist with travel arrangements and bookings as needed.

Other Duties:

Perform other administrative and clerical duties as assigned by the supervisor.

Assist other departments with administrative tasks as needed.

Maintain a positive and helpful attitude towards colleagues and visitors.

Qualifications:

Proven experience as a Receptionist, Front Desk Representative, or similar role.

Proficient in using office equipment (e.g., multi-line phone systems, printers, scanners, fax machines).

Excellent verbal and written communication skills in [Specify Language(s) – e.g., English, Arabic].

Strong interpersonal and customer service skills.

Well-organized and detail-oriented with the ability to multitask effectively.

Professional appearance and demeanor.

Ability to maintain confidentiality.

Basic computer skills, including proficiency in Microsoft Office Suite (Word, Excel, Outlook).

Ability to work independently and as part of a team.

Skills:

Excellent telephone etiquette

Strong organizational and time management skills

Customer service oriented

Attention to detail

Problem-solving skills

Ability to remain calm and professional under pressure

Basic computer literacy

Good communication skills (written and verbal)

Interpersonal skills

Multitasking abilities