التقدم الى IT Support / IT Specilist in Jeddah

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IT Specialist – Job Opportunity

We are currently seeking a skilled and motivated IT Specialist to join our team. The ideal candidate will be responsible for maintaining the organization’s IT infrastructure, providing technical support, managing networks and systems, and ensuring smooth day-to-day IT operations.

Key Responsibilities

Install, configure, and maintain computer systems, software, printers, and network devices

Troubleshoot hardware, software, and connectivity issues

Manage user accounts, email systems, and access permissions

Monitor system performance, security, and data backups

Provide technical support to employees and departments

Maintain IT inventory and documentation

Support network infrastructure including routers, switches, and Wi-Fi systems

Ensure cybersecurity standards and system updates are properly maintained

Requirements

Bachelor’s degree or diploma in Information Technology, Computer Science, or related field

Experience in IT support, networking, or system administration

Strong knowledge of Windows operating systems and Microsoft Office

Familiarity with networking concepts, hardware troubleshooting, and security practices

Good communication and problem-solving skills

Ability to work independently and under pressure

Preferred Skills

Knowledge of Active Directory, Office 365, and remote support tools

Experience with CCTV, biometric, or access control systems is an advantage

Certifications such as CompTIA, CCNA, or Microsoft certifications are preferred

IT Support Officer – Job Opportunity

We are looking for a dedicated and customer-focused IT Support Officer to provide technical assistance and ensure efficient IT operations within the organization. The candidate will support users with hardware, software, and network-related issues while maintaining a high standard of service.

Key Responsibilities

Provide first-level technical support to staff and users

Install and configure desktops, laptops, printers, and software

Troubleshoot system, email, and internet connectivity issues

Assist users with Microsoft Office and business applications

Maintain antivirus protection and software updates

Support meeting room IT equipment and user devices

Record and track support requests and technical issues

Coordinate with senior IT staff for advanced technical problems

Requirements

Diploma or degree in IT, Computer Science, or related field

Basic knowledge of computer hardware, software, and networking

Strong communication and customer service skills

Ability to diagnose and solve technical problems efficiently

Team player with good organizational skills

Preferred Qualifications

Experience in helpdesk or technical support roles

Familiarity with Windows environment and Office 365

Knowledge of remote support tools and ticketing systems is a plus