التقدم الى IT Help Desk Analyst
مفتوج
international export good
منذ 6 ساعات
نشر الاعلان
تلقي طلبات التوظيف
مقابلات العمل
انتهاء الاعلان
نموذج تقديم طلب ترشح للوظيفة رقم 1265447
تفاصيل الوظيفة
• Identify diagnose and resolve level one problems.
• Support all new incidents for Voice, Data and Office Equipments.
• Provide one-on-one end-user problem resolution over the phone.
• Provide support for user authentication and application problems.
• Assists in the configuration of user desktop hardware, software and peripherals.
• Utilize the minimum time to report and resolve user incident or inquiry.
• Escalate users request to second level support if it was not solvable within the appropriate timeframe.
• Respond to users complains and concerns.
• Insure user’s Information is protected.
• Use the Remedy system to report user incidents.
• Act as the focal point for any major IT incidents.
المتطلبات
- • Bachelor’s degree in Information Technology, or similar field.
- • Experience in the similar role preferred.
ارتباطات
مفتوح
مفتوح
مفتوح
مفتوح
مفتوح
مفتوح
مفتوح
مفتوح
معلومات المعلن
| اسم المعلن | international export good |
| نوع الحساب | صاحب عمل |
| الدولة | السعودية |
| فترة الاعلان |